Contact us

We answer within one US business day. The fastest path is email, but you can call or write to us too.

Email

support@roostnrun.com

Best for : product fit questions, order status, assembly help, warranty claims, returns, sizing recommendations, photo-based coop advice.

Phone

+1 (505) 218-5285

Available Monday – Friday, 9 AM – 5 PM Mountain Time (US/Albuquerque).

Best for : urgent shipping issues, freight delivery coordination, large-order quotes.

Mailing address

Roost N Run
Luminadeus LLC
2201 Menaul Blvd NE Ste A
Albuquerque, NM 87107
United States

Response time targets

• Pre-purchase questions : within 4 business hours
• Order status : within 1 business day (check your order confirmation email first — tracking is usually there)
• Warranty & return claims : within 1 business day to acknowledge, 3-5 business days to process